RMA
Mechatronic provides RMA Services for all products that it markets. Our fully equipped repairs laboratory can service from the most fundamental product component, down to the last nut and bolt!
You can trust Mechatronic with your repairs and the handling of your RMAs, as our dedicated RMA Officer takes responsibility of your incident until it is fully resolved.
If you require RMA services, please download and complete the RMA form below; this form is needed together with your good for repair. Goods will not be accepted without an official and fully completed RMA form.
When completing the form, please provide the serial number, the part number with description, as well as a complete fault description of the unit. Provide as much detail to the fault description as possible; provide pictures, sample data, or print outs whenever possible.